Selecting a Suitable Appointment System in an Outpatient Setting
نویسندگان
چکیده
منابع مشابه
An Appointment Order Outpatient Scheduling System That Improves Outpatient Experience
Patient wait time and access to care have long been a recognized problem in modern outpatient healthcare delivery systems. Despite all the efforts to develop appointment rules and policies, the problem of long patient waits persists. Regardless of the reasons, the fact remains that there are few implemented models for effective scheduling that consider patient wait times, physician idle time, o...
متن کاملDesigning an appointment system for an outpatient department
An outpatient department in which non-urgent patients arrived for consultation faces with the problem of patients’ long waiting time. Lack of an effective appointment is considered as the cause. In this study, a discrete event simulation model was developed to evaluate an appointment system. The developed system considered appointment rule, sequencing rule and environmental factor (priority rul...
متن کاملManaging a mixed-registration-type appointment system in outpatient clinics
INTRODUCTION Improving outpatient resource utilization significantly enhances the efficiency of healthcare organizations. Substantial number of walk-in patients (average of 72% in our study) to outpatient services is a universal characteristic of Taiwan's healthcare organizations. Consequently, scheduling becomes extremely complicated and important. Selecting the right scheduling alternative, a...
متن کاملThe outpatient appointment system : design of a simulation study
• A submitted manuscript is the author's version of the article upon submission and before peer-review. There can be important differences between the submitted version and the official published version of record. People interested in the research are advised to contact the author for the final version of the publication, or visit the DOI to the publisher's website. • The final author version ...
متن کاملOptimal outpatient appointment scheduling.
In this paper optimal outpatient appointment scheduling is studied. A local search procedure is derived that converges to the optimal schedule with a weighted average of expected waiting times of patients, idle time of the doctor and tardiness (lateness) as objective. No-shows are allowed to happen. For certain combinations of parameters the well-known Bailey-Welch rule is found to be the optim...
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ژورنال
عنوان ژورنال: Medical Care
سال: 1979
ISSN: 0025-7079
DOI: 10.1097/00005650-197912000-00004